Privacy Policy
1. Who we are
Brain Help and Hope is a nonprofit organization based in Des Moines, Iowa. Our mission is to make brain health practical and accessible — helping people take research-backed steps to reduce their risk of dementia through education, programs, and community support.
This privacy policy applies to our website at brainhelpandhope.org and any related pages we operate.
2. What Information we Collect
When you fill out our contact form or send us an email, we may collect:Web Design & Development
Your name
Your email address
Any message or question you send us
We only collect what you choose to share. We never require more than we need.
When you visit our site, basic technical data may be collected automatically, including:
Pages you visit and how long you spend on them
Your general location (country or city level — not your exact address)
Browser type and device type
How you arrived at our site (e.g. a search engine or a link)
This data is anonymous and is used only to understand how people use our site so we can improve it.
3. How We use your Information
We use the information we collect to:
Respond to your questions or class inquiries
Keep you informed about our programs if you've asked us to
Improve the content and usability of our website
Understand which parts of our programs are most helpful to people
We do not use your information for advertising. We do not sell it. We do not share it with anyone for marketing purposes.
4. Third-Party tools and Links
Our website links to tools and platforms we don't control, including:
SYB Quiz — hosted at quiz.brainhelpandhope.org. When you take the quiz, you're using a separate platform with its own privacy practices.
Framer — our website is built on Framer, which may collect standard technical data as part of hosting the site.
Facebook — our Facebook page is governed by Meta's own privacy policy.
Once you click a link and leave our site, this policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.
5. Cookies and Analytics
Cookies are small text files stored on your device when you visit a website. Our site may use:
Functional cookies — necessary for the site to work properly (e.g. remembering your preferences).
Analytics cookies — to understand aggregate visitor behavior so we can improve our content. We use anonymized data only.
You can adjust your cookie preferences in your browser settings at any time. Disabling cookies may affect some site functionality
6. Who We Share data with
We do not sell, rent, or trade your personal information.
We may share information in these limited situations:
Service providers — trusted tools that help us operate (such as email or website hosting). They are only given what they need to do their job, and they are not permitted to use it for other purposes.
Legal requirements — if required by law or to protect the safety of others, we may disclose information to appropriate authorities.
7. Your Rights and Choices
You have the right to:
Ask what personal information we hold about you
Request that we correct or delete your information
Opt out of any email communications from us at any time
To exercise any of these rights, simply contact us at the email address below. We'll respond within 30 days.
8. Children's Privacy
Our website and programs are designed for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
9. Change to this policy
If we make significant changes to how we handle your data, we'll update this page and revise the "last updated" date at the top. We encourage you to check back periodically. Continued use of our site after changes are posted means you accept the updated policy.
10. Contact Us
If you have any question about our privacy policy or wish to exercise your rights, please contact us at:
Brain Help and Hope
Email: brianhelpandhope@outlook.org